Storefront: DrSaviour, operated by Arogyadhara Technologies Private Limited.
Cancellation before dispatch
Contact support with your order number as soon as possible. Cancellation is possible only if fulfilment has not progressed beyond the stage at which cancellation can be completed.
Wrong, damaged or defective items
If your order arrives damaged, defective or materially different from its description, contact customer support with the order details and supporting evidence. Applicable statutory consumer remedies remain available.
Voluntary returns
Return eligibility, request deadlines, hygiene/usage conditions and return shipping responsibilities are subject to merchant confirmation and must be disclosed before this policy is published. This does not limit legal remedies for defective or non-conforming goods.
Refunds
Where a refund is approved, the original payment method is generally used when supported. Processing periods depend on the payment partner and bank. The seller must confirm its own refund-initiation timetable before publication.
Help
Use the verified support details on the Contact page. Please do not share payment OTPs, PINs or complete card information.
Publication pending: Actual return window, refund processing commitment and complete seller contacts require approval.
